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CRM
By the Numbers: January/ February 2002
By
Baselinemag
Last updated
January 2, 2002
As Commerce Firms Suffer, It’s Caveat Emptor
CRM’s Value Is ClearOnce It’s Installed
$625B in Wasteware
Software Spending in Recovery?
The Long, Costly Road to Integration
For a detailed view of this month’s statistics, download the PDF file.
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