• CRM

By the Numbers: January/ February 2002

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  • As Commerce Firms Suffer, It’s Caveat Emptor
  • CRM’s Value Is Clear—Once It’s Installed
  • $625B in Wasteware
  • Software Spending in Recovery?
  • The Long, Costly Road to Integration

    For a detailed view of this month’s statistics, download the PDF file.

    By the Numbers page

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