Category: Telecommunications

UPDATE: eBay plans an IPO to spin off Skype as a public company. Skype has begun testing a connection to corporate Voice Over Internet Protocol

Enterprises that want to get the most use of Voice over IP (VOIP) need to understand the issues involved in hardening their network and Internet

Corporations that haven’t yet gotten involved with IP telephony have a new method to test-drive this technology without a lot of up-front investment: They can

Your call center is typically the first post-sale experience a customer has with your business. So why is it often such a frustrating experience? Dr.

MUNICH, April 30 (Reuters) – Siemens (SIEGn.DE: Quote, Profile, Research) reported strong growth in second-quarter orders and its shares rose despite net income dropping by

To callthe upcoming Olympic Games a daunting IT challenge is like saying swimming the Atlantic might require some effort. Notonly are there numerous software and

NEW YORK (Reuters) – Internet phone company Vonage Holdings Corp posted a narrower-than-expected fourth-quarter loss on Wednesday as it added new subscribers. Vonage also said