
Technology Does Not Create Customer Loyalty
There’s no denying that analytics produces spectacular gains for many organizations. But, like any technology, it can also introduce unintended consequences. For example, faceless data
There’s no denying that analytics produces spectacular gains for many organizations. But, like any technology, it can also introduce unintended consequences. For example, faceless data
By Skot Carruth There’s nothing inherently wrong with defending existing lines of business. Such first-horizon initiatives are how companies sustain themselves. Reinvestment of first-horizon profits even fuels
Operating smarter and cost-effectively is the goal of every organization. But gaining deep insights into activities, events and processes is often a daunting task—particularly as
Scientific research is among the most demanding applications for computers, requiring high-powered, state-of-the art systems. The Barcelona Supercomputing Center (BSC) in Barcelona, Spain, recently upgraded
Biomedical research is one of the most dynamic, fast-paced fields of science, and it takes a lot of computing power to keep pace. Sidra Medical
For most business and IT executives, today’s furious rate of technology change represents both opportunities and challenges. However, at the center of everything is an
By Vasant Raval Today’s powerful businesses are built to fully leverage information technology to create wealth. This is a dramatic shift from even 30 years
When people send money to friends or family across the country or around the world, chances are good that Western Union is involved. Last year,
The quest to make computers easier to use has been going on for decades. Virtual assistants that respond to voice commands—including Apple’s Siri, Amazon’s Alexa