Author: Stan Gibson

The IT manager isn’t going extinct. Despite boom and bust cycles and ever-susceptibility to being a corporate whipping boy, technology remains essential to successful enterprises

General Motors has written the book on acquiring IT goods and services—literally. When he embarked three years ago on his landmark outsourcing strategy of handing

For Indian outsourcers it’s the problem that just won’t go away: wage inflation. Widely acknowledged by the outsourcers themselves and until now kept at bay

The big fear of offshore outsourcing customers has become a reality: a major bombing attack in an outsourcing hub. On July 11, at least 200

The outsourcing boom has passed and maturity is setting in, according to a new study from consulting firm DiamondCluster International in Chicago. The leveling off

Dutch financial institution ING and a group of outsourcing providers have agreed to a $1 billion, five-year deal covering workplace services for ING’s banking and

Research and development, once cherished as the crown jewels of competitive advantage at most companies, is increasingly becoming a global commodity. The trend to hand

MOSCOW—The rapidly developing Russian economy presents the Moscow office of IBM Global Services with plenty of challenges as executives there seek to convince Russian IT

When Daniel Marovitz sought an offshore partner, he scanned the globe. “We talked about Canada, Ireland and low-cost locations in the United Kingdom. But it