Author: Larry Barrett

Roadblock: Regional Managers

THE OBSTACLE Nestlé needed to overhaul its information systems to improve profitability and give its executives the ability to adjust products and marketing on the

Musco Food: Dial-a-Deli

A Brooklyn deli owner would weigh out a half-pound of provolone for a customer, while eight other customers lined up for their turn. A couple

Cirque du Soleil: Juggling Act

Danielle Savoie can’t fold herself into a pretzel or spin around on her head. But she walks a tightrope every day managing the information systems

Keeping Disneyland Safe

It took 200 “first responders” from the Anaheim police and fire departments, the California National Guard, the FBI and Disneyland’s in-house security staff less than