Author: Eileen Feretic

The Business of Being Social

When you mention social networking, most people think about high school and college kids getting together virtually on Facebook or MySpace. So far, most businesses

Bringing Innovation to Insurance

Insurance and innovation. They don’t seem to go together, do they? Yet, one insurance company is making major investments in innovative programs and initiatives designed

The Missing Piece of the CRM Puzzle

Most businesses understand the importance of strengthening customer relationships and building loyalty. Many companies implement advanced customer relationship management (CRM) systems, and some offer ?good

It`s Not Easy Going Green

When it comes to creating environmentally friendly data centers, there’s a lot of talk, but not much action. Surveys show that IT managers would like