P&G Eyes New Outsourcing Era
An anticipated multibillion-dollar deal between Procter & Gamble and Affiliated Computer Services (ACS) would be the largest business process outsourcing (BPO) contract to date, and
An anticipated multibillion-dollar deal between Procter & Gamble and Affiliated Computer Services (ACS) would be the largest business process outsourcing (BPO) contract to date, and
In 1997, the City of Detroit announced a plan to revamp its financial software with a three-year, $47.9 million project called the Detroit Resource Management
With financial news channels hinting that the Federal Reserve Board would reverse course and announce it was leaning toward higher interest rates at its March
One participant says, “It may have been the greatest failure in the history of organized work.” Certainly the Federal Aviation Administration’s Advanced Automation System (AAS)
After Sept. 11, a key piece of FAA technology was deployed at the Colorado Springs headquarters of the North American Aerospace Defense Command (NORAD). Inside
Delta Air Lines Flight 705 from Atlanta to Salt Lake City was at cruising altitude on Feb. 27 when a female passenger began to complain
There is more to the FAA’s spiral development process than an iterative, try and try again methodology. “It is being commonly practiced—and in some cases,
The profound failure of Kmart’s ever-vacillating technology strategy was both a cause and a symptom of the problems that drove the retailer to bankruptcy. On