Author: Edward Cone

Amazon at Your Service

Thousands of businesses from around the world outsource their e-mail management chores to Webmail.us Inc., a Blacksburg, Va., company that deals with everything from maintaining

Putting Customers to Work

Click to the Coca-Cola Web site, and check out the growing collection of video clips and musical podcasts available via links on the front page.

Chris Anderson: Less Is More

In early 2004, Chris Anderson, editor of Wired magazine, was asked to estimate how many of the 10,000 albums accessible via a Web-connected digital jukebox

Merck Seeks a Cure

When Chris Scalet arrived at Merck in March 2003, he knew he had a lot to learn. His immediate predecessors at the pharmaceutical giant had

Hoopmasters: Courting Success

College basketball’s championship tournament is known as March Madness, but things really get crazy in the business of amateur hoops in July. Midsummer is peak