A Banker’s $500,000 Lesson in CRM
There’s a saying that less is more, and if anyone can attest to its truth, it’s Mark Singleton. Unfortunately, Singleton, president and CEO of Citizens
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There’s a saying that less is more, and if anyone can attest to its truth, it’s Mark Singleton. Unfortunately, Singleton, president and CEO of Citizens
Story Guide: An Urgent Message Rewards, and Risks, of PLM Airbus’ Nightmare: Born in a Storm Boeing Takes a Different Flight Path Dreamliner’s “Virtual Takeoff”
After 10 years of trying to captain a ship with the wheel lashed to a dead-on course, Ralph Szygenda finally got the chance to chart
In 2002, International Game Technology (IGT), a leading manufacturer of slot machines and lottery machines, depended on several different systems to manage its sales, customer
Mentor graphics was one of thousands of companies that, taken together, invested billions of dollars on software and implementation of enterprise resource planning systems. But
The verdict is in: the greater the adherence to controls, the better-run the information-technology shop. In other words, careful compliance controls can be good for
For most organizations, software development is seldom easy. Projects are often fraught with miscommunication between the information-technology department and the business units. Key requirements may
For most organizations, software development is seldom easy. Projects are often fraught with miscommunication between the information-technology department and the business units. Key requirements may
A funny thing happened to Rockwell Collins when it decided to open up its intranet-based applications containing parts and repairs information to its customers and