Author: Deborah Gage

Orbitz Takes a Wrong Turn

Tom Harvey discovered by accident that the round-trip ticket to New York he had purchased on Orbitz, the online travel site, was really a one-way

Companies That Bet On Start-ups

Betting your business on a start-up, as EFS Network has done, is a tough decision for many customers given the number of vendors that have

The End of An Aura

The CIO of the one of the nation’s largest discount merchandisers is calling on the major online retail exchanges, which aspire to provide everything from

How Carreker Manages PeopleSoft

Carreker—a $110.3-million-a-year provider of software and consulting to banks—bought software around which it could organize itself. The company found that the best way to manage

Why Odwalla Pitches Oracle

Ostensibly, companies develop “co-marketing” programs in order to promote themselves to the outside world. But for Gary Hensley, director of information technology at Odwalla, a