How to Trip Up Your Customers With Technology
What defines a company isn’t the way its business processes and IT systems work under normal conditions. It’s how a company addresses a problem. Customer
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What defines a company isn’t the way its business processes and IT systems work under normal conditions. It’s how a company addresses a problem. Customer
Electronic and computerized control systems are nothing new to the transportation industry. However, marked advances in sensors, mobility, cloud computing and other technologies are now
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How can organizations prepare themselves against an almost inevitable cyber-attack? All the technology in the world won’t be enough if an enterprise doesn’t have a
For a professional sports team, connecting to fans and keeping them engaged is critical. However, the challenges associated with delivering highly relevant content in today’s
The ability to connect to customers is at the center of today’s business environment. Not surprisingly, as organizations look to forge personal relationships and interact
One of the unmistakable challenges of the digital age is the need to balance convenience with privacy. By now, it should be clear to everyone
A new survey from 3Pillar Global and the University of Maryland Robert H. Smith School of Business identifies six factors that are essential to a
One of the biggest challenges for organizations running Microsoft Exchange is building a flexible and scalable directory service. Today’s distributed devices, systems and architectures further
As the chief executive officer for ISACA, a global association of 125,000 cyber-security, IT governance and assurance professionals, Matt Loeb has his eye on the