Where CRM Goes Next
Companies today are facing unprecedented change: Consumer spending is off, business spending is slowing, and customer sentiment is tracking downward. It?s important to understand the
Menu
Menu
Companies today are facing unprecedented change: Consumer spending is off, business spending is slowing, and customer sentiment is tracking downward. It?s important to understand the
In my previous column, I talked about conducting triage on your IT projects — that is, deciding which projects should (or must) go forward, and
Over the last several years, it has become very clear that the two dominant server operating system environments are Windows and Linux. In fact, it?s
In seeking the right level of coordination, an organization’s design must weigh the extent to which its business strategy and strategic initiatives help set the
The Federal Rules of Civil Procedure require producing not just paper, but all electronic documents and data for trial. Defendants and their counsel must preserve
Almost everyone recognizes the term ?geek.? It?s a generic?and not very flattering?name for just about anyone who loves and uses electronic gadgets and is fascinated?some
The Truth About Middle Managers: Who They Are, How They Work, Why They MatterBy Paul Osterman The HR professor from MIT analyzed decades? worth of