Is Your Network VOIP Ready
Enterprises that want to get the most use of Voice over IP (VOIP) need to understand the issues involved in hardening their network and Internet
Enterprises that want to get the most use of Voice over IP (VOIP) need to understand the issues involved in hardening their network and Internet
The subprime mortgage crisis that first upended U.S. banks has yet to cause major turnover among CIOs at financial firms, but the crisis and the
Your call center is typically the first post-sale experience a customer has with your business. So why is it often such a frustrating experience? Dr.
Corporations that haven’t yet gotten involved with IP telephony have a new method to test-drive this technology without a lot of up-front investment: They can
The IT threat landscape is constantly changing, yet many security departments can’t align their spending with the most dangerous threats—the ones that keep technology and
When it comes to creating environmentally friendly data centers, there’s a lot of talk, but not much action. Surveys show that IT managers would like
Three years ago, at a City Hall press conference, Philadelphia Mayor John Street announced a business plan to provide wireless Internet access across the city.