Month: November 2005

Air Products: In the Pipeline

Stuart Reekie knew he’d have a tough time convincing “The Trio,” a committee of three senior executives at Air Products and Chemicals, to invest in

Voice of Experience: Blooming Business

Enzo MicaliCTO1-800-Flowers.ComWestbury, N.Y.www.1800flowers.comMANAGER’S PROFILE: Oversees information-technology strategy for the flower and gift retailer; the company had $671 million in sales for fiscal year 2005, which

After Closing the Deal, Opening Doors

Sure, everyone wants to grow the top line—and customer relationship management software can make sales teams work more efficiently. But companies are also using these

Web Development Made Simpler

Like a lot of Web developers, professional and amateur, I like PHP, the open-source programming language. It’s ideal if you’re fielding a Web site on

How Much Is Knowledge Worth?

What exactly is “knowledge management?” A search on Google turns up 30.1 million results on Web sites for knowledge management, or KM. Plus, there are

Musco Food: Dial-a-Deli

A Brooklyn deli owner would weigh out a half-pound of provolone for a customer, while eight other customers lined up for their turn. A couple