Month: October 2005

Cisco to Replace VoIP Tools

Is it the fox watching the henhouse? Maybe, but customers pick Cisco software to monitor their Cisco-based telephony networks because they figure the company knows

Voice of Experience: War Dialers

David M. MihelcicCTODefense Information Systems AgencyArlington, Va.www.disa.mil MANAGER’S PROFILE: In charge of technical strategy for the agency’s telecommunications and information-technology programs, which support the U.S.

How Testing Software Pays Off

Organizations that test software applications while they are under development should find defects before actual implementation, says Melinda Ballou, program director for application life-cycle management