SOA: TD Banknorth Is Banking on It - ' '
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Financial Services Then and Now">
Then and Now
| Financial Services: SOA |
| 5 Years Ago |
Today |
| Smart cards with embedded computer chips are touted as replacements for magnetic-strip bank and credit cards.
|
Smart cards remain a rarity. |
| Need is established for more secure Internet banking
and financial services
applications. |
Banks getting more innovative with secure sign-on procedures, but concerns remain.
Fragmented view of the
customer prevails. |
| Second-generation customer relationship management systems and service-oriented architecture provide view
of all customer accounts,
and the smarts to know what to sell the client next. |
Banks consider shuttering branches and moving clients toward ATMs and Internet and telephone banking.
Banks have instead gone on building sprees, realizing branches are valuable in
selling high-profit products. |
|
Projects: Networks/Storage 
