8 signs you’re far mentally stronger than you think you are, says a psychologist
December 3, 2024
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If Diageo North America chief information officer Barbara Carlini buys a bottle of Johnnie Walker Red whiskey at a liquor store, she knows she won’t see the sale in her
Four years ago, former Cisco Systems engineer Peter Morch was charged with downloading blueprints, e-mail and other property from Cisco’s servers-and taking the information to his new employer, Calix Networks.
The Data UndertakersThere’s one sure-fire way to keep information from prying eyes: Blast it into oblivion. When words and numbers outlive their usefulness to a business—or if they exist in
Robert McKimmeyFormer chief technology officer, Business Engine Software McKimmey pleaded guilty in July to conspiracy to commit theft and downloading trade secrets from the computer network of software company Niku,
The FBI ranks espionage—including economic espionage—second only to terrorism on its list of threats to combat domestically. Where does defending against digital spies fall on your priority list? “Don’t assume
Hugh HaleBlueCross BlueShield of TennesseeDir., Technical ServicesChattanooga, Tenn.www.bcbst.com Manager’s Profile: Oversees telecommunications and information-technology systems technical support for the health insurance provider, which serves 4.6 million people and paid $14
Aspect Communications, a veteran of nearly two decades in the call-center game, leaves some customers positively upbeat—but others are less than enthusiastic. Under recently appointed CEO Gary Barnett, the company
Fans of Avaya say the reliability and sophistication of its call-center products—vestiges of its roots as part of AT&T—make it the one to beat. “Avaya has been developing this stuff
One of the best things going for Genesys Telecommunications Laboratories, customers say: It’s happy to speak to just about anything else in the call center. The company’s Inbound Voice software,
Don’t ask chief information officer Steve Peltzman about the Roy Lichtenstein pop art painting, The Dance, in the Museum of Modern Art’s new 12,400-square-foot lobby in Midtown Manhattan. Ask the
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