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The following rundown highlights some hazards of deploying an electronic billing and payment system, such as not trying
Terry Lay knew that bringing a common enterprise resource planning system to every part of VF Corp. would
Temporary headquarters: 299 Park Ave., New York, NY Electronic Address: www.espeed.com Business: eSpeed provides business-to-business electronic marketplace services,
Meg Whitman of eBay and Steve Ballmer of Microsoft were a happy couple when they held a joint
Company: Avon Products IncHeadquarters: 1345 Avenue of the Americas, New YorkPhone Number: (212) 282-5000Business: Sales of cosmetics, beauty
Harriet EdelmanChief Information OfficerRole: Edelman, a 22-year Avon veteran, rose through the ranks to become CIO in January
IBM commerce software running on Sun Solaris servers: Many assume from the outset that the combination is a
Problem: Connections with customer networks lost While eSpeed’s engine for matching trades remained up and running, all connections