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Kaiser EHR System Is Stalled, Employee Says

Shortly after a Kaiser Permanente project supervisor circulated an internal e-mail to more than 180,000 employees denouncing the company’s electronic health record system and the alleged financial waste associated with

Putting Customers to Work

Click to the Coca-Cola Web site, and check out the growing collection of video clips and musical podcasts available via links on the front page. This is “The Coke Show,”

Microsoft Ships New Malware Hunting Utility

On the heels of its July 2006 acquisition of Mark Russinovich’s Winternals Software, Microsoft has replaced the popular Regmon and Filemon utilities with a single tool offering advanced capabilities for

Mid-Market Report: Best Practices for Tech Operations

Some are public, some are family run, some are owned by private equity firms. Their ranks include manufacturing companies, service providers and government contractors. They would seem to have more

How Helvetia Insurance Uses SOA To Boost Profits

After buying insurance businesses in France, Italy, Spain, Austria and Germany over the last eight years, Helvetia Insurance entered the 21st century with the breadth and reach to become a

Business Intelligence: Exploring the Depths of Data

What exactly is business intelligence? The lofty term, in corporate vernacular, refers to tools an organization uses to gain greater visibility into its operations, markets and competition. But it’s become

Cognos: Keeping Customers Close

There’s no one thing that makes Cognos shine, according to its customers. Some point to the vendor’s intuitive business intelligence tools; others tout its customer and product support. Founded in

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