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50% Solution

If you should lose half of your staff at once, the challenge isn’t one of replacement but simple survival. In this case, you can’t go it alone. This is when

Glaxo’s Cure

With Lotus Notes creator Ray Ozzie as its founder, Groove Networks wins instant enterprise credibility. With Microsoft investing $51 million for a minority stake, its financial credibility is newly enhanced

By The Numbers: October 2001

Download the PDF file for this month’s charts and statistics, including: Where IT applications budgets are being spentThe growth of ERP and CRM deploymentsThe cost of Internet attacksThe e-commerce fizzle

Demands of Forecasting

Knowing how much product to order is key to Avon. Even so, Avon historically has relied largely on manual processes to collect and evaluate historical sales information. Avon used this

Three Strikes, You’re In: Succeeding at Last

The failure rate in implementing information systems that manage companies’ relationships with their customers can be shockingly high. A recent Gartner study said more than 50% of such CRM projects

And We Said, Let There Be Light

It’s hard to deal with an everyday task, much less a crisis, when you’re literally in the dark. When the World Trade Center was attacked on Sept. 11, many companies’

After the Disaster

The bombing of the World Trade Center and the Pentagon destroyed buildings and lives. It also shattered widely held beliefs. Even mundane things like power outages now seem sinister. At

25% Solution

Planning for the loss of one-fourth of your technology staff can be overwhelming unless you’ve already prepared for the temporary loss of so many people. Indeed, Sabre, the company that

10% Solution

Disasters of all kinds present the same problem: They are sudden, and their effects are spread unevenly. When it comes to staffing, you probably won’t suffer a sudden loss of

The Bottom Line Per … Michael Radcliff

As chief technology officer of Ingersoll-Rand, Michael Radcliff sets technology strategy for a diversified $9 billion company that sells everything from industrial air-conditioning systems to road-paving equipment. He spoke recently

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