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The Hidden Costs of Owning Software

When it comes to evaluating software purchases, the cost of the program itself is only the tip of the iceberg. Most budgets realistically account for license fees, but they often

Primer: LAMP

What is it? Shorthand for Linux-Apache-MySQL-and (your choice of) Perl, Python or PHP. In effect, it’s a “stack” of basic business software that is freely available to corporations. What’s in

Mohegan Sun: Play for Keeps

Sue Vanwiggeren is 76 but looks two decades younger with her black hair and sharp white suit. For the past year, she has taken the two-hour bus ride from Fall

Dillard’s: The Big Fix

Jerry Blaker, a senior consultant in IBM’s Houston supply-chain practice, felt like he’d gotten off on the wrong floor when he took up his post at department store giant Dillard’s

Outsmarting Outsourcers

When it comes to technology outsourcing deals, Kellwood Chief Information Officer Don Riley has seen just about everything. Kellwood, a St. Louis apparel and textile company that averages roughly two

By The Numbers: July 2003

For full infographics, please download the PDF at left. Hail to the Chief—Of Security, That IsThe rise of the chief security officer (CSO) is another indication that firms are starting

Managing Projects: The Right Level of Specificity

  Where are projects going wrong? For all the fancy new tools, portfolios of best practices and strict testing regimens, delays and failures still plague corporate software development projects. It’s

Voice of Experience: Rich Guetzloff, R.R. Donnelley

Rich GuetzloffR.R. DonnelleySenior Director, Enterprise OperationsChicagowww.rrdonnelley.com Manager’s Profile: Guetzloff oversees enterprise infrastructure for the $4.8 billion printing-services company. That includes keeping mainframe-based printing manufacturing applications humming, and watching over 800

Spin Unspun: July 2003

“Our board of directors rejected the Oracle bid citing a wide range of reasons, including the concern of the likelihood of antitrust scrutiny.”—PeopleSoft CEO Craig Conway on a June 12

American Airlines: Hitting Turbulence

Captain Doug Pinion has many ideas for ways that American Airlines could save money. As scheduling chairman for the Allied Pilots Association—American’s pilots’ union—Pinion regularly discusses with management how the

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