Network Downtime Causes Revenue and Job Losses

By Dennis McCafferty
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    High Maintenance

    High Maintenance

    During a 12-month period, organizations have made an average of 10 network changes that required a maintenance window.

Many organizations suffer from network outages that are caused when IT staffers misconfigure changes during events such as preventative maintenance windows, according to a recent survey from Avaya, which was conducted by Dynamic Markets Limited. These outages translate into major business expenses, and the fallout is significant. In fact, many technology professionals who are considered at fault end up losing their jobs. Other negative consequences include delays for other IT projects, an overall productivity drain and supply chain disruptions. "Networking today requires more flexibility and agility than ever before, as IT staff face unique challenges and pressures to be proactive in troubleshooting," says Marc Randall, senior vice president of networking and general manager for Avaya. "But we feel there is an opportunity to be error-free from the get-go. IT departments need a network that dramatically simplifies maintenance and reduces errors, so companies can save revenue and employees can save their jobs." A total of 210 IT professionals in the United States, Canada and the United Kingdom took part in the research.

This article was originally published on 2014-03-21
Dennis McCafferty is a freelance writer for Baseline Magazine.
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