Communications Systems Move Gradually to the Cloud

By Tony Kontzer
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    Communications Systems Move Gradually to the Cloud

    Communications Systems Move Gradually to the Cloud

    With employees craving more mobile capabilities, many companies are fueling their mobile strategies by moving their telecommunications systems to the cloud.

These days, almost everyone communicates via mobile devices, but communications and collaboration systems have been slow to move to nimble and mobile-friendly cloud architectures. Meanwhile, though users crave access to the features of a unified communications system, they remain confused about what UC actually is. Emboldened by their increased ability to deliver UC features, companies that have moved their communications systems to the cloud have no plans to go back, and more companies are poised to make the switch to cloud-based telecommunications providers, signaling that more mobile communications and collaboration capabilities are on the way. Such are the findings of a survey conducted by cloud services provider Evolve IP, which asked more than 1,000 IT and business professionals about their organization's use of business communication tools. "Businesses are traditionally slow to change, but, apparently, the time is right," said Scott Kinka, Evolve IP's chief technology officer. "The survey demonstrates that cloud communications features have matured, and providers have proven their reliability and quality."

This article was originally published on 2015-11-11
Tony has been writing about the intersection of technology and business for more than 20 years and currently freelances from the Grass Valley, Calif., home where he and his wife are raising their two boys. A 1988 graduate of the University of Missouri-Columbia School of Journalism and regular contributor to Baseline since 2007, Tony's somewhat infrequent Twitter posts can be found at http://twitter.com/tkontzer.
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