Top IT Organizations Meet Business Expectations

By Dennis McCafferty
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    93% of projects at enterprises with world-class IT organizations are delivered on time and on budget, compared to 47% at firms with average-performing IT departments.

What difference does a high-performing technology organization make? A lot! In fact, enterprises with world-class IT meet ROI expectations at twice the rate of other companies, and they spend 15 percent less on technology for each end user, according to recent research from The Hackett Group. The accompanying report, "The World-Class IT Advantage," depicts a wide range of bottom-line-boosting advantages of elite-level technology excellence. In all cases, these organizations view IT as a business-focused resource, and take an enterprisewide approach to simplifying tech acquisition and deployment in order to benefit processes and cut costs. "As companies grow, execute mergers and acquisitions, move into new markets and expand their product portfolios, many naturally see increased complexity that can negatively impact performance," says John Reeves, global IT advisory practice leader for The Hackett Group. "But this doesn't have to be the case. The performance of world-class IT organizations demonstrates that it truly is possible to do more with less, minimize cost and deliver higher qualities of service." IT executives from an estimated 100 Global 1000 companies took part in the research.

This article was originally published on 2013-11-18
Dennis McCafferty is a freelance writer for Baseline Magazine.
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