How to Manage the 'Shadow Cloud' Successfully

By Dennis McCafferty
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It's no secret that line-of-business departments are taking command of how they acquire and use information technology, and a growing number of business users are now adopting their own cloud computing environments. As a result, something called the "shadow cloud" has emerged, according to a recent report from PwC. The rapid pace of business change is bringing a sense of urgency to this topic, as the cloud enables rapid deployment of essential business tools in a cost-effective manner. The report, "Managing the Shadow Cloud: Integrating Cloud Governance into Your Existing Compliance Program," makes it clear that, like the bring-your-own-device (BYOD) movement, there's not much the IT organization can do to stop this trend. Instead, given the shadow cloud's vast potential to help organizations gain a competitive edge, IT should work closely with other departments to maximize the cloud's positive impact and minimize any risks. "The days of 'big IT' are gone," the report concludes, "but successful IT departments will be those that work with the business to solve the organization's most important problems: IT will move from a centralized authority to an advisor, broker and orchestrator of business services." To gain insight into how to best move forward with shadow clouds, consider the following best practices, which are adapted from the report.

This article was originally published on 2014-09-10
Dennis McCafferty is a freelance writer for Baseline Magazine.
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