Why an IT Pro Should Be Every User's Valentine

By Dennis McCafferty
  • Previous
    Users Create Many of Their Own Tech Problems

    Users Create Many of Their Own Tech Problems

    17% of IT pros surveyed said they spend at least 60% of their time dealing with tech issues caused by poor user behavior.

With Valentine's Day upon us, users should think about doing something special for the systems and network administrators, help desk staffers and other IT professionals who make their lives easier. Why? Because the IT department is constantly on call to put out fires—many of which are caused by ill-conceived user behavior. As a result, tech workers are never really off the clock, because they're constantly dealing with and thinking about office issues—even when they're not in the office. This situation will undoubtedly intensify, thanks to the increasing number of mobile devices that connect to corporate networks. And when the Internet of things takes hold, watch out! To offer a sympathetic perspective here, Ipswitch has come up with the following list of reasons why an IT pro should be every user's Valentine. The list was compiled from various surveys and research released over the past year, including those originating from Ipswitch and Gartner. What's the best way to honor your IT team on this heart-filled holiday? A sincere thank you would make IT pros feel appreciated, but what would be appreciated even more is if companies incorporated sensible, management-approved behaviors for all employees who use computers and/or mobile devices.

This article was originally published on 2015-02-12
Dennis McCafferty is a freelance writer for Baseline Magazine.
eWeek eWeek

Have the latest technology news and resources emailed to you everyday.