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When Johnson arrived at Cincinnati Children's Hospital's medical imaging department in the mid-1990s, he found the unit buried in paper and pictures.

Dr. Neil Johnson
Medical Director, Information Services
When Johnson arrived at Cincinnati Children's Hospital's medical imaging department in the mid-1990s, he found the unit buried in paper and pictures. The radiologist pushed the unit to install a device that would electronically capture X-rays and other medical images for storage and redistribution. Upon completion of the image-capture system, Johnson was appointed Medical Director of Information Services. He, Dr. Brian Jacobs and others recommended the deployment of a pharmacy order entry and clinical documentation system.

Dr. Brian Jacobs
Director, Technology and Patient Safety
A soft-spoken pediatrician, Jacobs has been trying to find ways to cut down pediatric medication errors. When the hospital decided to install an electronic patient record and drug ordering system that cuts down on medical errors, such as misinterpretation of a written prescription, by requiring doctors to enter drug orders into the system, he was named the project leader.

James Anderson
President and Chief Executive Officer
Anderson has focused the hospital's attention on patient safety. When he heard a recommendation to install a computerized system for keeping better records and preventing drug ordering errors, Anderson signed off on the project—which has cost the hospital more than $14 million in software and the hardware to run it—without knowing if the hospital would see a return on its investment.

Marianne James
Vice President, Information Services
James is leading the effort to integrate the hospital's patient care systems. Right now, her department is working on a pilot to tie the medication ordering system to a new critical-care documentation system that would allow doctors and nurses in that unit to order and receive drugs from the pharmacy more quickly.

Terri Price
Director, Patient Services
A registered nurse, Price switched to the information-systems department about 15 years ago. She was a leader of the ICIS project team that oversaw the implementation of the system used to record patient histories and treatment plans.

Gayle Lykowski
Lead Systems Analyst
A registered nurse with a master's degree in business administration, Lykowski worked her way over to the information-systems department in the late 1990s. She led the team that deployed the order entry system that lets physicians enter prescriptions right from patients' bedsides.


Peter McClennen
Global General Manager, Imaging and Information Systems
GE Healthcare

McClennen is working closely with Dr. Johnson to build a radiology information system that will allow the hospital to push medical images, such as a CT scan for a brain tumor, to the staff radiologist best at finding particular kinds of cancer.

Dr. Donald Rucker
Vice President and Chief Medical Officer
Siemens Medical Solutions

Rucker worked closely with the ICIS team, particularly in helping the Cincinnati Children's staff build its computerized medication ordering system. In addition to helping direct Siemens technology strategy, he still does a couple of shifts each month in the emergency room in the University of Pennsylvania's health system.

Daniela Mahoney
Healthcare Innovative Solutions

Mahoney is a registered nurse who once worked as a consultant with Shared Medical Systems, later acquired by Siemens. She is an expert in clinical care and Siemens software; Cincinnati Children's brought her in to help with its computerization effort.

Jerome Dykstra
Founder, Principal
Dykstra Consulting Group

A former Lutheran minister with an M.B.A., Dykstra once specialized in helping hospital chaplains work with patients and families. Now an expert in organizational change, he helped the hospital set up its computerized workflows.

This article was originally published on 2012-05-04
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