Telecommunications Archives


Indianaplis Speedway Races Toward Collaboration

The Indianapolis Motor Speedway migrates from an old PBX environment to a modern unified communications platform to rev up its collaboration capabilities. Read More >


Business Sees Benefits of Unified Communications

Organizations are eager to increase their use of unified communications tools, even though most corporate executives confess that they're unclear about what "unified communications" actually means. While this may sound paradoxical, it represents one of the interesting findings in a recent survey from Evolve IP, which gives this definition of UC: "The concept of consolidating phone, email, fax,... Read More >


Unified Communications: An Enterprise Cornerstone

Unified communications is extending and amplifying the power of messaging, collaboration, social media and mobility across a swath of industries and situations. Read More >


Video Conferencing Etiquette Needs a Makeover

A growing number of employees are turning to video conferencing as a way to eliminate expensive travel while still getting business done. A new survey from Radvision provides additional insights as to how the video conference has emerged as a favored communications tool. Putting a face on what would otherwise be a voice-only phone call certainly helps personalize a business encounter, according... Read More >


Why Onshoring Your Call Center Make Sense

U.S.-based call centers are getting smarter about their internal cost structures, blurring the once-obvious financial advantage of offshored customer care centers. Read More >


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