SMBs Struggle to Support Remote Workers

By Tony Kontzer  |  Posted 2013-12-05 Email Print this article Print

Despite the ubiquity of mobile devices and the growing number of employees who are working remotely at least part of the time, small and midsize businesses have a long way to go in enabling the majority of their workers to be productive away from the office. According to a survey conducted by online IT community Spiceworks on behalf of cloud VPN vendor Pertino, SMBs are contending with rising demand to support remote work, but they are struggling to keep up with the trend. While they acknowledge that more workers want—and need—remote access to files and applications, SMBs lack the necessary security capabilities to support more widespread mobility. They also are still devoting much more of their time to supporting office-bound technologies than they are to tools that enable remote workers. That said, there's clearly no stopping the trend, as all indicators point to a continuing move toward a mobile workforce once SMBs get all the technology pieces of the puzzle assembled. The findings are based on a survey of 246 companies from Spiceworks' Voice of IT online community conducted in September 2013.

Tony has been writing about technology and business for nearly 20 years and currently freelances from his home in the San Francisco Bay Area. Having spent the dot-com boom and bust years in Silicon Valley, he's had a front-row seat for the evolution of the technologies that have been the foundation of IT-powered business—from the growth of client/server computing, through the birth of the commercial Internet, to the emergence of cloud computing and social media. He has been a regular contributor to CIO Insight and Baseline Magazine since 2007, and he posts frequently on CIO Insight's BizTech 3.0 blog. A 1988 graduate of the University of Missouri-Columbia School of Journalism, Tony spends his spare time relaxing with his wife, playing with his two sons, tinkering around his home in Albany, Calif., and, when time allows, playing saxophone and traveling. His somewhat infrequent Twitter posts can be found at

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