SMBs Struggle to Support Remote Workers

By Tony Kontzer  |  Posted 2013-12-05 Email

Despite the ubiquity of mobile devices and the growing number of employees who are working remotely at least part of the time, small and midsize businesses have a long way to go in enabling the majority of their workers to be productive away from the office. According to a survey conducted by online IT community Spiceworks on behalf of cloud VPN vendor Pertino, SMBs are contending with rising demand to support remote work, but they are struggling to keep up with the trend. While they acknowledge that more workers want—and need—remote access to files and applications, SMBs lack the necessary security capabilities to support more widespread mobility. They also are still devoting much more of their time to supporting office-bound technologies than they are to tools that enable remote workers. That said, there's clearly no stopping the trend, as all indicators point to a continuing move toward a mobile workforce once SMBs get all the technology pieces of the puzzle assembled. The findings are based on a survey of 246 companies from Spiceworks' Voice of IT online community conducted in September 2013.

Tony has been writing about the intersection of technology and business for more than 20 years and currently freelances from the Grass Valley, Calif., home where he and his wife are raising their two boys. A 1988 graduate of the University of Missouri-Columbia School of Journalism and regular contributor to Baseline since 2007, Tony's somewhat infrequent Twitter posts can be found at

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