Projects: Processes Articles

     Vistakon: Far Sighted
     Trex: Knock On Wood
     Vertex: The Write Stuff
     Technology Disappoints in Tsunami Relief
     Indiana Heart Hospital: Real-Time E.R.
     Ready Mix Concrete: A Mixed Bag
     The Aetna Cure
     FBI: Cold Case Files
     J Vineyards & Winery Improves Business by Monitoring Itself
     Software Bugs Threaten Toyota Hybrids
     Volkswagen: Good Customer Service Requires Paper
     Tempur-Pedic International: Amazing Race
     UPS Delivers Real Presence for Virtual Bank
     Musco Food: Dial-a-Deli
     Compliance: How BearingPoint Lost Its Way
     Videoconferencing Kept Lord of Rings on Track
     I.T., Not Just Elbow Grease, Help Utility's Recovery
     Nestlé Pieces Together Its Global Supply Chain
     How Bank of New York Uses ITIL to Troubleshoot
     New Orleans: Picking Up the IT Pieces
     NASCAR: How Hendrick Motorsports Uses I.T. To Tune Performance
     Workflow: Davis Controls Gets Its Business to Flow
     What's Driving Toyota?
     E-Payment Portal: When Time is Money
     Electronic Medical Records: Charting Mayo Clinic's Progress
     Content Management: Dow Jones Makes Headlines
     PLM: Boeing's Dream, Airbus' Nightmare
     The People Principles
     After the Disaster
     Will Java Roast on An Open Fire?
     GM Plots Digital Turnaround
     Harris Interactive: Reading the Internet's Mind
     A Year in the Life of a Greeting Card
     American Greetings Case Dissection
     Poor Systems Fail Missing Kids
     Concur Technologies: Safety in Numbers
     Diagnosis: Disconnected
     Lightnin: Flash of Brilliance
     Worldspan: Up, Up and Away
     Infosys Technologies: Infy, Fie, Fo, Fum
     Wipro Technologies: Out of the Frying Pan
     Cognizant Technology: The Home Team
     Against the Grain
     Sonic Automotive: Roadside Aid
     Waters: Around the World in 99 Days
     Santa's Helper
     The NetJets Set
     AmericaWest: Flight Plan
     The Layton Companies: Paper Chaste
     United Parcel Service: Sticky Fix
     Why Software Quality Matters
     'We Did Nothing Wrong'
     Soldiering On
     Call for Help
     AFLAC: Duck Soup
     E-Mail Retention: The High Cost of Digging Up Data
     The Google of Engineering Content?
     Containing the Pain of Scope Creep
     Java vs. .NET: How Companies Make the Call
     Spiral Development Beats Spiraling Costs
     Quiz: Are Web Services Right for Your Company?
     Quiz: Do You Need a Presence System?
     It Is About Time for a Browser Audit

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