Is Data Breach Fatigue Making Us Careless?
A seemingly endless series of headlines about data breaches has drawn greater attention to all the deficiencies and problems surrounding digital security. Yet, despite all the recent news about Target, Erik Snowden and the Heartbleed bug, there's been relatively little concern among consumers, according to a new survey conducted by Unisys. The firm's annual "U.S. Security Index" tallied an overall score of 123 out of a possible 300. This is the second lowest score since Unisys began conducting the survey in 2007. The firm's chief information security officer, Dave Frymier, believes that the endless drumbeat of incidents is leading to data breach fatigue and a general feeling that's there's little consumers can do to prevent these incidents. "Despite highly publicized data breaches and hacker attacks, the majority of people have not been personally harmed by cyber-crimes because the losses are absorbed by businesses and financial institutions," Frymier says. "This is bad news for businesses, because the average consumer has little incentive to avoid risky online behavior. Businesses and banks will have to decide at what point it becomes more cost-effective to improve their security than to bear the costs of cyber-crime."