Verizon Communications Base CaseBy Dennis Mendyk | Posted 2003-09-10 Email Print
The telecom company's cables were crushed and submerged in water after 7 World Trade Center crashed.
Verizon Communications Base Case
Headquarters: 1095 Avenue of the Americas, New York, NY 10036
Phone: (212) 395-2121
Business: Sells wired and wireless voice and data services to business and residential customers.
Chief Information Officer: Shaygan Kheradpir
Chief Technology Officer: Mark Wegleitner
Financials: $33.3 billion in revenue for the first six months of 2003; $2.7 billion in net income; 8.2% net income margin.
Challenges: Rebuild telecom network in Lower Manhattan to recover from Sept. 11, 2001, terrorist attacks; improve physical security at more than 1,700 central switching offices scattered across 29 states; cut operating costs by moving customer service from call centers to the Web.
IT Solutions Builder TOP IT RESOURCES TO MOVE YOUR BUSINESS FORWARD
Which topic are you interested in?
What is your company size?
What is your job title?
What is your job function?
Searching our resource database to find your matches...