50By Baselinemag | Posted 2001-10-29 Email Print
Re-Thinking HR: What Every CIO Needs to Know About Tomorrow's Workforce
How to get all hands on deckwhen half your hands are gone. Not so simple steps to take when survival's at stake.% Solutions">
Beyond the solutions for small and medium disasters:
Go deep: Make plans to back up the backups, so second, third, and fourth-level personnel can be relied on to perform essential duties if higher-ups are lost or out of communication.
Automate: Be prepared to let business run itself, as much as possible, during crisis period. Determine the minimal amount of supervision needed.
Prioritize: Know in advance what processes are most critical to restore and stick to the priorities, during recovery.
Call in chits: Call on contacts with counterparts at firms of similar size, scope and business purpose. Ask for local and remote help.
Announce: Be prepared to make regular and updated declarations of the steps the enterprise is taking to deal with the crisis to staff, shareholders, customers, business partners.
Pre-negotiate: If you have firm agreements with backup recovery services for specific personnel needs in emergencies, you'll have first call on them when disaster strikes.
Keep moving: Enact pre-established emergency decision-making hierarchy that comes into play when some executives are suddenly unavailable.
Keep organized: Establish a clear management succession plan in case some executives are not able to return.
Keep separated: Make sure senior managers are working from disparate locations, so an entire team is not lost
Comfort and communicate: Set up a toll-free telephone number that personnel and their loved ones can use to receive and disseminate information.
SOURCE: BASELINE RESEARCH