How can you tell whether an IT project will be a boon or a bomb? And how can you spot the land mines in time to change course? Three disciplines can help.
For many organizations, the capability (or lack thereof) to conduct effective resource management and capacity planning amounts to a make-or-break proposition, according to a recent survey from Planview. The accompanying "2014 State of Resource Management and Capacity Planning Benchmark Report" reveals that companies that fall short in these areas face difficulties with respect to inaccurate resource estimates, project assignments, real-time reporting and demand visibility. The potential consequences include blown budgets and disgruntled customers. Clearly, IT departments should develop solutions that would avoid such situations. "Companies are rushing into new projects to drive business growth while sustaining the current state of business, all with a finite supply of shared human resources," says Linda Roach, vice president of marketing for Planview. "As a result, organizations over-commit and underutilize their resources, which negatively impact project timelines, business opportunities, customer satisfaction, innovation speed and budgets." The findings separate the experiences of "low maturity" and "high maturity" organizations in terms of resource management and capacity planning. A total of 480 global planning and resource leaders took part in the research, which was conducted by Appleseed Partners and OpenSky Research.