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  • Forget about learning business lessons from Apple. It's time to take lessons from a smartphone company with a history of errors, blunders and bad decisions.

  • Which technology companies have become the real stars of social media? They include some of the industry's most well-known names and, not surprisingly, the biggest players in the social media space, according to a recent "Most Popular Brands" report from Infegy, a provider of social media intelligence technology. Companies were ranked according to factors such as the brands that were generating the most "talk" among users; the overall positive or negative quality of the user comments; the topics referenced most often when these brands were discussed; and favorable sentiments expressed about users' intended purchases from a company. We've compiled our list of top 10 technology brands—taken from Infegy's ranking of the "50 Most Popular Brands." Plus, we've included the total number of comments posted about each brand (as of August 2015), along with an interesting social media-related fact about each company, a recent post or tweet from the company itself, or corporate trivia. Covering more than 800 global brands and millions of online conversations, the list was compiled through the analysis of total conversations, brand sentiment and purchase intent.

  • A focus on empowering customers and improving their experience was evident at the conference, along with news about Salesforce's new Internet of things cloud.

  • There's a big difference between how a system is supposed to work and how people actually use it. Understanding human behavior is key to successful technology.

  • Unhappy with its existing malware, the manufacturer deployed a security system that provides real-time threat containment and multi-layered endpoint defense.