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  • Slightly less than half of U.S. workers are happy on the job, according to a recent survey from the Conference Board. While that figure represents a slight increase for the fourth consecutive year, the research reveals a number of lingering trouble areas: A minority of employees are satisfied with their salary, their employer's promotion policies, and their company's training and education programs. Relatively few feel good about their current state of work-life balance or their organization's flex-time plan. On the encouraging side, most are satisfied with their relationships with both their managers and their co-workers. Still, company leadership should examine the survey results to identify key improvement areas to boost workforce engagement in order to avoid a talent exodus. "The past year has seen a definitive shift to a 'seller's market' in talent, as the effects of an aging, slow-growing labor force begin to take hold," said Rebecca Ray, executive vice president over knowledge organization and human capital at the Conference Board and a co-author of the report. "For workers, this has meant higher satisfaction in the form of increased job security and improved career development prospects. But recovery from the 'Great Recession' remains incomplete for many groups across the demographic spectrum." An estimated 5,000 U.S. workers took part in the research.

  • Forget about learning business lessons from Apple. It's time to take lessons from a smartphone company with a history of errors, blunders and bad decisions.

  • Which technology companies have become the real stars of social media? They include some of the industry's most well-known names and, not surprisingly, the biggest players in the social media space, according to a recent "Most Popular Brands" report from Infegy, a provider of social media intelligence technology. Companies were ranked according to factors such as the brands that were generating the most "talk" among users; the overall positive or negative quality of the user comments; the topics referenced most often when these brands were discussed; and favorable sentiments expressed about users' intended purchases from a company. We've compiled our list of top 10 technology brands—taken from Infegy's ranking of the "50 Most Popular Brands." Plus, we've included the total number of comments posted about each brand (as of August 2015), along with an interesting social media-related fact about each company, a recent post or tweet from the company itself, or corporate trivia. Covering more than 800 global brands and millions of online conversations, the list was compiled through the analysis of total conversations, brand sentiment and purchase intent.

  • A focus on empowering customers and improving their experience was evident at the conference, along with news about Salesforce's new Internet of things cloud.

  • There's a big difference between how a system is supposed to work and how people actually use it. Understanding human behavior is key to successful technology.