Most employees must deal with Internet outages more than once a month, according to a recent survey from WiredScore. These outages result in a significant productivity hit, as the majority of professionals have to stop doing their work once they lose online connectivity. Given this situation, the reliability of Internet services should be a top priority when assessing an office facility. Most organizational decision-makers discuss telecom and IT services when considering an office facility, but relatively few of them actually receive detailed information about the state of connectivity within their workplace, and many receive no information at all. Ultimately, these decision-makers and their employees are on a different page when it comes to evaluating office space, with decision-makers focusing primarily on cost, and employees ranking connectivity as their top consideration. In fact, there's a considerable opinion gap between decision-makers and workers about whether online access even plays a critical role in business. Nearly 450 office workers and organizational decision-makers took part in the research.