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  • Are you prepared to provide more enterprise investment—and IT support—to boost wearable technology adoption among employees? That day may be coming soon, as many professionals feel their companies should pay for wearable gadgets such as smart watches and smart glasses, according to a recent survey from PwC. Why? Because survey respondents said these products should make them more productive and efficient, while providing a better level of customer service. There are, however, significant reservations among employees about wearable technology, especially with regard to privacy and security. And tech departments must ensure that the user experience is consistent as they switch from more traditional computing devices to wearable ones, especially when it comes to information management. "Inconsistency of data remains one of the top challenges for wearable technologies today," says Mike Pegler, principal of PwC US technology practice. "For wearables to be effective across both primary and secondary devices, there needs to be an established frequency of measurement. Enterprises must forge partnerships and develop IT and platform alliances to deliver seamless experiences on both the front end and back end of wearable implementations." More than 1,000 people took part in the research.

  • A prominent footwear and athletic apparel retailer tackles customer engagement with a mobile app strategy that connects it with its core customers: Millennials.

  • While IT department leaders said they provide a vast range of mobile tools to business-side employees, a surprisingly large number of those employees are unaware that the tools are available, according to a recent survey from The accompanying report, "The State of Mobile Enterprise Collaboration 2014," reveals that technology is making it possible to share and update files, manage projects and pursue a variety of strategic objectives with mobile devices. However, a lack of organizationwide awareness about mobile capabilities is hurting the overall state of enterprise collaboration. "Mobile workers are still struggling to access critical business information increasingly distributed across multiple cloud services and enterprise applications," co-founder and CEO Yaacov Cohen wrote in the report. "To realize the true value of a mobile enterprise, collaboration needs to move well beyond where we are today. In today's competitive market, just giving workers the ability to send email … or exchange instant messages is simply not enough." More than 1,400 business and IT leaders took part in the research.

  • Acorda Therapeutics turned to specialized file-sharing software to boost internal collaboration and connectedness, while ratcheting up security and IT controls.

  • The vast majority of organizations are benefiting from a mobility-driven productivity boom, according to a recent survey from Evolve IP. The accompanying "2014 Mobility and BYOD Survey" report reveals that mobility, telecommuting and bring-your-own-device (BYOD) initiatives are now ubiquitous, and a great many companies provide smartphones and tablets to their employees. Though many workers admit that they sometimes wish they weren't "always available," they do acknowledge that their constant state of connectivity actually improves work-life balance overall. "It's not only the companies that value the benefits of mobility and BYOD," according to the report. "Employees appreciate an improved work-home balance and the ability to work from anywhere at any time. ... It's not surprising given that the average number of hours employees are working outside the office … is three hours per day." On the other hand, IT departments need to stay on top of the wealth of users—including tech staffers—who are downloading unauthorized mobile apps. More than 565 professionals in North America took part in the research.

  • Wantickets chose a cloud-based phone provider that offers an all-inclusive system that provides essential features at a much lower cost than a conventional PBX.

  • The introduction of Apple Pay has tilted the equation toward a viable mobile payment solution. It is incredibly easy to set up and remarkably easy to use.