Home > RSS Feeds > IT Management
  • Without access to self-service tech delivery, most organizations wait more than a week to acquire needed IT infrastructure, according to a recent annual survey from Quali. The majority of companies, in fact, still depend on outdated and counterproductive ticket-based processes to obtain tech infrastructure. As a result, it is seldom delivered within a day. To counter this, many tech teams are deploying cloud-based solutions and adopting DevOps approaches, taking advantage of popular tools such as Jenkins, Docker, Puppet and Chef. Open-source environments drive many of these efforts. However, a number of barriers—including challenges related to company culture, testing automation, legacy systems, budget constraints and application complexities—stand in the way of success. Many apps in traditional environments, for example, are considered too complex for the cloud. As a result, very few run in the hybrid cloud, even within organizations that use a hybrid cloud. More than 2,000 IT professionals and executives took part in the research.

  • Only a minority of technology and business leaders believe that their organization can achieve its vision for growth, according to a recent survey from PointSource. The accompanying report, "Executing Digital Transformation," discloses that technology-related issues are contributing significantly to these sentiments: The presence of—and reliance on—legacy systems is disrupting the progress of new digital initiatives, the findings reveal. Employees and managers usually must access at least four IT systems to gain a holistic view of all internal users, and they often cannot pursue all their business needs on all required tech platforms. In addition, it takes too long for tech initiatives to get off the ground. Given this, it should not be a surprise that overall dissatisfaction with tech capabilities remains high. Clearly, when it comes to digital modernization, many companies now face a grow-or-die scenario. "Organizations can no longer rely on outdated digital solutions and expect to meet the demands of their digitally savvy users," according to the report. "Stakeholders must make changes, recognizing that today's digital experience extends to many channels and devices, and that users have come to expect a cohesive experience that meets their needs, regardless of context or point of interaction. The ability to perform across a wide variety of interaction points requires an updated digital strategy and infrastructure with full support of an entire organization." A total of 300 IT, marketing and operations decision-makers took part in the research.

  • A focus on improving enterprise cyber-security is essential, and constructing a robust cyber-security framework with best practices is an ongoing challenge.

  • With many employees making their bracket selections for this week’s NCAA Division I Men's Basketball Tournament (a sporting event better known as “March Madness”), technology departments are bracing for potential IT network issues, according to a recent survey from Riverbed Technology. Most tech professionals said they’ll need to closely monitor the network this week, and many will have to either come to work early or stay late to ensure business continuity. That said, there are positive outcomes from the games, according to a survey from OfficeTeam: The NCAA frequently serves as a kind of team-building exercise, senior managers said, especially when bracket selection contests are presented as organized company events. It doesn’t hurt that most employees feel that March Madness has no impact on their job performance. "Many companies are capitalizing on major sporting and cultural events to bring teams together and have more fun at work," said Brandi Britton, a district president for OfficeTeam. "Embracing the basketball tournament by holding friendly competitions or watching games as a group can boost morale and engagement. Just remember to set guidelines so business priorities are still met." More than 300 senior managers and 300 workers took part in the OfficeTeam research. An estimated 500 IT professionals took part in the Riverbed research, which was conducted by Wakefield Research. 

  • An increasing number of organizational projects are getting completed within budget, while successfully addressing the original goals and intent of the projects, according to a recent survey from the Project Management Institute (PMI). The resulting report, "Success Rates Rise: Transforming the High Cost of Low Performance," also indicates that far less project investment funding is wasted than was the case a year ago. Among other success drivers, executive sponsors are getting involved with an increasing number of projects, and agile project management is commonplace. "More organizations recognize the strategic value of projects and programs—and that how well they support these strategic initiatives and the professionals who manage them matters to their long-term relevancy and ultimate viability," the report states. "The growing focus on talent management, executive sponsorship and benefits realization management, in particular, shows that organizations are recognizing the connection between project implementation and business success. At the same time, organizations are searching for ways to be more agile, customer focused and competitive." In addition to general findings, the research compares the performances of companies that are considered "champions"—those that complete 80 percent or more of their projects on time and on budget, while meeting original goals and business intent—with "underperformers," which are organizations that do this for no more than 60 percent of their projects. We've included a selection of those results here. More than 3,230 global professionals took part in the research.