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  • A significant number of CIOs are adding mobile and internet of things capabilities to their customer service platforms to enable location-based marketing.

  • We are about to witness technology changes and disruption on a scale that has never before existed, and we're rapidly entering unchartered territory.

  • It's no secret that digital processes are the key that unlocks competitive advantage and business success. Yet, putting the concept into motion and achieving gains can be elusive. A new report, "Accelerating the Pace and Impact of Digital Transformation," from Harvard Business Review Analytic Services in association with the Genpact Research Institute, offers insights into the state of the digital enterprise. It states that "only 21 percent of companies are truly reaping the transformative value of digital." It also found that digital is a competitive weapon, but its impact is unevenly distributed; risk-adverse cultures are a bigger problem than the lack of technology prowess, budget or talent; and the necessary leadership, skills, vision and approach are often fragmented or immature. In this emerging space, leaders focus their efforts differently—homing in on interdependencies across organizational processes through metrics and other tools. They learn how to adopt an approach that HBR describes as "lean digital." The report states that leaders "use digital technologies to strengthen competitive prowess by launching new products and business models, and revamping the customer experience, particularly the alignment of middle- and back-office functions/systems to support it." Here's a look at some of the key findings from a survey of 680 executives across  a variety of functions and industries.

  • A majority of organizations have either launched a formal internet of things (IoT) initiative or are piloting or experimenting with such an effort, according to a recent survey from CompTIA. The resulting "Internet of Things Trends and Opportunities" report indicates that by 2020, more than 50 billion "things" will be connected and/or have some level of intelligence. Anticipating the boom in demand, a significant share of companies are creating new budget allocations for IoT projects to enhance broad organizational objectives. The expected outcomes include cost savings from increased operational efficiency, better decision making through improved data usage and a boost in staff productivity. "There is a steady march to enhance the utility of devices, objects, structures and even people through connectivity, network effects and intelligent functionality," according to the report. "Over the past two years, this concept has evolved from a technologist's curiosity into a full-fledged business opportunity. While there have always been 'things' connected to the Internet—think computing devices, as well as things connected to other things, such as ATMs, RFID tags or E-ZPass—something has clearly changed. Advancements in a number of areas over the past decade have laid the groundwork for the steepening IoT growth curve." More than 510 business and IT executives took part in the research.

  • Management should ask two questions about enterprise wearables: What apps should employees use? How can the firm manage devices that are part of the workplace?

  • Every year, IT research and consulting firm Gartner produces its emerging technologies list, which is also referred to as its hype cycle report. On one hand, the technologies featured are far enough along that they have to be taken seriously by business. On the other hand, the barrage of press headlines and tradeshow topics aren't there for many of the technologies. The 2016 version, "Gartner Hype Cycles 2016: Major Trends and Emerging Technologies," is no exception. Gartner points out that this year, three major trends stand out from the group: The world has entered the smart machine age, there's a focus on transparently immersive experiences, and a platform revolution is unfolding. As the report points out: "Enterprise architects who are focused on technology innovation must evaluate these high-level trends and the featured technologies, as well as their potential impact (value and risk) on their businesses." Here's a look at some of the top emerging technologies and their "hypelines."

  • While most senior executives recognize the importance of innovation within their organization, only a minority of companies have implemented a dedicated innovation process, according to a recent survey from Twisthink. On the encouraging side, most executives believe their organizations are innovative, especially in business-impacting areas such as the customer experience, products and services improvements, and developments in IT. In terms of technology, mobility, automation and the internet of things (IoT) are playing a lead role in enabling innovation. That said, companies face a number of formidable challenges in their innovation efforts, including a lack of involvement from the leadership team, inadequate staffing and budgets, and the need for the less tangible but critical innovation culture. "Innovation is not simply summoned," said Bob Niemiec, managing partner at Twisthink. "It requires process, discipline, and the vision and alignment from the highest levels of leadership to thrive. [C-Suite executives] must be actively engaged, invested and open in order to enable the innovation they are seeking. … Innovative leaders embrace emerging technologies, excellence in design and are students of new business models that exist beyond their own industries." An estimated 200 senior executives took part in the research.

  • It's apparent that drones are here to stay and will impact a wide swath of industries. The resulting disruption will be enormous—and this is just the beginning.