http://www.baselinemag.com Tools Vendor Profiles-hold - RSS Feeds en-us Thu, 20 Nov 2008 13:17:59 -0500 Thu, 20 Nov 2008 13:17:59 -0500 Mon, 27 Aug 2007 10:33:00 -0400 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Avaya-Going-It-Alone/?kc=rss - Avaya believes the emergence of IP telephony and unified communications is the perfect fit for its traditional strengths in contact-center and other customer-facing applications. An ongoing industrywide change in the operation of contact centers-driven by the demand for improved customer service-is ...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Avaya-Going-It-Alone/?kc=rss Mon, 27 Aug 2007 10:30:00 -0400 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Nortel-Gearing-Up/?kc=rss - Toronto-based Nortel has been fighting a seesaw battle with profitability for years. Current CEO Mike Zafirovski was brought in late in 2005, the fourth chief executive of the company in a five-year span. After suffering a net loss of more than $2.6 billion in 2005, Nortel rebounded to profitability...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Nortel-Gearing-Up/?kc=rss Mon, 27 Aug 2007 10:17:00 -0400 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/3Com-Strength-in-Numbers/?kc=rss - With roots in the enterprise voice-over-Internet Protocol market for more than a decade, 3Com has worked with customers through the early hype and thousands of deployments. To position itself in the developing IP telephony and unified communications market, the company in October entered into a part...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/3Com-Strength-in-Numbers/?kc=rss Mon, 27 Aug 2007 09:46:00 -0400 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/VOIP-in-the-Enterprise-Can-CIOs-Take-It-to-the-Bank/?kc=rss - Technology can weave into the enterprise tapestry by way of choice or by necessity, as businesses face the prospect of either joining the next generation or clinging to outdated tools. CIOs and other I.T. decision-makers are faced with that quandary now as they attempt to create a long-term communic...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/VOIP-in-the-Enterprise-Can-CIOs-Take-It-to-the-Bank/?kc=rss Tue, 14 Aug 2007 00:00:00 -0400 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Citrix-Systems-Versatile-Tools/?kc=rss - Initially used primarily to streamline the implementation of troublesome applications, Citrix Systems' Presentation Server now helps businesses secure mobile deployments. The software is sometimes used in combination with thin-client computers but is also being deployed with standard laptops to allo...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Citrix-Systems-Versatile-Tools/?kc=rss Thu, 02 Aug 2007 00:00:00 -0400 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Mobility/?kc=rss - ...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Mobility/?kc=rss Tue, 19 Jun 2007 16:31:00 -0400 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/How-The-iPhone-Stacks-Up/?kc=rss - The iPhone is coming #8212;and CIOs should start getting ready. Apple's new iPhone, to be available June 29, is one of the most anticipated communications devices to come on the market in some time. Already, 19 million Americans are said to be interested in the multifunction handheld device, accord...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/How-The-iPhone-Stacks-Up/?kc=rss Mon, 11 Jun 2007 00:00:00 -0400 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/The-40-FastestGrowing-Software-Companies/?kc=rss - The biggest public software companies are increasingly relying on acquisitions for growth, as they pick off weaker competitors or startup companies that have decided not to go it alone. In addition to their desire to get bigger, those doing the acquiring say they are responding to a move on the p...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/The-40-FastestGrowing-Software-Companies/?kc=rss Thu, 08 Mar 2007 00:00:00 -0500 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/RightNow-Technologies-Aggressive-Player/?kc=rss - Greg Gianforte, founder and chief executive of RightNow Technologies, believes companies face a do-or-die business issue when it comes to handling how the Internet impacts relations with their customers: Do they stick with the client/server software model, or move to an integrated, on-demand syste...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/RightNow-Technologies-Aggressive-Player/?kc=rss Thu, 08 Mar 2007 00:00:00 -0500 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Salesforcecom-Price-Pushback/?kc=rss - Salesforce.com customers laud the company's namesake customer relationship management software for helping them improve sales and customer service practices. But they'd also like to see Salesforce work on a new pricing model. R.L. Polk Co., which provides marketing data to car makers, was one of...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Salesforcecom-Price-Pushback/?kc=rss Thu, 08 Mar 2007 00:00:00 -0500 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Oracle-Stewarding-Siebel/?kc=rss - Customers of Oracle's on-demand customer relationship management software credit the database giant for integrating Siebel Systems where most of those customers originated without a hitch. And without any merger-related bugs, those customers say they were able to focus on using the software to sa...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Oracle-Stewarding-Siebel/?kc=rss Wed, 28 Feb 2007 00:00:00 -0500 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Altiris-The-Complete-Package/?kc=rss - Customers of Altiris, the asset management software provider based in Lindon, Utah, population 9,500, praise the vendor's software as the best in its class though at least one voiced worry that the firm might be a target for acquisition. Omnicom, the New York advertising conglomerate, opened one o...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Altiris-The-Complete-Package/?kc=rss Wed, 28 Feb 2007 00:00:00 -0500 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/BMC-Software-Building-Remedy/?kc=rss - Remedy is easily the best-traveled asset management product in the land. After going it alone, Remedy Corp. was bought in 2001 by Peregrine Systems. Accounting problems pushed Peregrine toward bankruptcy, and it sold Remedy to BMC Software in 2002. Still, with all the twists and turns, customers a...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/BMC-Software-Building-Remedy/?kc=rss Wed, 28 Feb 2007 00:00:00 -0500 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Novell-Ramping-Up/?kc=rss - ZENWorks, for years, has been a well-known title in systems management. This year, Novell hopes its software suite will take on a new meaning with users: as a one-stop shop for asset management. Customers applaud the ZENWorks tools for helping them manage their hardware and software inventories, a...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Novell-Ramping-Up/?kc=rss Wed, 28 Feb 2007 00:00:00 -0500 http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Asset-Management-Taking-Stock-From-Start-to-Finish/?kc=rss - Asset Management: Taking Stock, From Start to Finish Tracking hardware and software assets is no easy task. Add software deployment and help-desk automation, and the challenge grows. Asset management software can do it all-and more. 5 Tips for Asset Management Planning Experts offer advice for ...]]> http://www.baselinemag.com/c/a/Tools-Vendor-Profiles%98hold/Asset-Management-Taking-Stock-From-Start-to-Finish/?kc=rss