http://www.baselinemag.com Tools Customer Service-hold - RSS Feeds en-us Wed, 03 Dec 2008 16:35:37 -0500 Wed, 03 Dec 2008 16:35:37 -0500 Wed, 10 Jul 2002 13:26:00 -0400 http://www.baselinemag.com/c/a/Tools-Customer-Service%98hold/Calculator-Smarter-Than-The-Average-Help-Desk/?kc=rss - Video Content....]]> http://www.baselinemag.com/c/a/Tools-Customer-Service%98hold/Calculator-Smarter-Than-The-Average-Help-Desk/?kc=rss Mon, 17 Jun 2002 00:00:00 -0400 http://www.baselinemag.com/c/a/Tools-Customer-Service%98hold/Calculator-Raising-a-Contact-Centers-Rating-With-Chat/?kc=rss - Video Content....]]> http://www.baselinemag.com/c/a/Tools-Customer-Service%98hold/Calculator-Raising-a-Contact-Centers-Rating-With-Chat/?kc=rss