Medical Identity Theft: Serious Pain

Providence Health & Services, a health-care service provider, lost information on 365,000 patients–after 10 backup tapes and disks were stolen from an employee’s minivan. Now, 12 months and $7 million later, the company remains mired in the aftermath. Here’s why.

Story Guide:

  • The Phone Call That Every CIO Dreads
  • HIPAA Enforcement: A Slap on the Wrist
  • Dec. 30: No Holiday for Data Thieves
  • Providence Health Faces the Public
  • In the Aftermath, Settlements and Promises

    Also in This Feature:

  • The Players, Inside and Outside the Company
  • Technologies That Keep Providence on the Cutting Edge
  • The Health-Care Industry’s Tenuous Grip on Data
  • Project Planner: Costing out a Digital Asset Management System