New IBM Tivoli Software Manages IT Processes

By Darryl K. Taft  |  Posted 2006-05-24

IBM has announced new software and services from its Tivoli division to automate and manage IT processes.

The new software, called the IBM Tivoli Change and Configuration Management Database, or CCMDB, along with three new IBM Tivoli Process Managers, will be available on June 30, said Mike McCarthy, director of strategy at IBM Tivoli. The new software is used for managing storage devices, addressing IT failures and deploying new software releases and patches, he said.

The CCMDB provides a way for management applications to share data with each other, such as data about a customer's IT infrastructure, McCarthy said. The software gives users the capability to automatically discover all the parts and total configuration of the user's infrastructure and store it in a repository, he said.

In addition, the CCMDB provides workflow technology to codify processes, McCarthy said. "What makes this different is we integrate this with management tools so you can automate steps within the process," McCarthy said.

"It's all about integrating people and processes, and integrating the data, and to address customer issues around efficiency and effectiveness," he said.

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