The SOA Payoff Service-oriented architecture and Web services meet most users' expectations but aren't cutting costs as hoped, our survey of business-technology leaders reveals.
Improving Ties to Business Partners Aeroplan's evolution from Air Canada's frequent-flier plan to a standalone loyalty marketing program hinged on integrating its systems with new business partners.
Valero Pumped on SOA The energy giant turned to service-oriented architecture to integrate its disparate applications and, ultimately, let business users build their own software.
Calculator: Reaping Benefits From SOA The technology is gaining traction in industries such as finance that want to update mainframe applications for their core operations. Use this premium interactive tool to help calculate your company's return.
PROJECT GUIDE: SOA's Next Phase Service-oriented architecture is here to stay. Job one, say the experts, is to learn from past projects so your company can wring the most value from future SOA implementations.