Handheld Devices: Helping Workers on the Run

As a concept, mobile computing is nothing new–but the devices themselves are constantly evolving. More companies are opting for handhelds with voice, data and Web capabilities to speed up business processes. But are all handhelds created equal?

Lead Story: Take the Data and Run
Find out how technology executives made their mobile purchasing decisions. One company, marketing services firm Crossmark, made an easy choice of devices for its sales-support application. But office equipment maker Pitney Bowes faced more difficulty for its field-force automation program.

Company Profiles

  • Research in Motion: The Uncomplicated Type
  • Palm: Size Matters
  • Hewlett-Packard: Screen Gem

    Also:

    Voice of Experience: MedStar Health’s Dr. Sameer Bade
    Doctors and staff of MedStar Health, a hospital chain in the Baltimore-Washington corridor, rely on mobile technology to help treat their patients. Find out how chief medical technology officer Dr. Sameer Bade made one vendor’s devices work to his advantage.

    QUESTION: Has mobile computing made your organization more efficient–or does it just cause data overload? [email protected].