February 2004 Online Extras

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Case Dissection
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    Desktop Management: Swabbing the Desks

    Software that automates the management of personal computers can make a tech-support staff considerably more efficient.

    Be sure to check out our Dossiers on three Desktop Management groups:

    • Microsoft (“Third Time’s The Charm?”),
    • Novell (“Family Ties”), and
    • Altiris (“Independent Player”).
Workbook
    Paperless Payoff

    Tool: RFID Set-up Costs
    Radio-frequency identification tags can save suppliers money—add it up and see.

    Primer: Automated Security Management

    Quiz: Do You Need To Automate?
    ASM systems can keep your security systems up to date, probe your network for weaknesses. Setting them up is hard, though, because some of the pieces to standardize ASM are still missing. The answer will depend a lot on how reliable your Web site and network have to be.

    Quiz: How Integrated is Your Project Team?
    Think your project team is communicating? Maybe. But maybe the right members are too far apart to be constructive. Find out if you’ve got everyone connected properly.