Why IT Pros Think They're Better Than the Boss
Who's in charge? That's a good question in IT departments, as a recent survey from TEKsystems reveals that a majority of tech professionals feel they can do a better job than their bosses. Specifically, they think they're more creative, intelligent and reliable, among other qualities. Fortunately, this doesn't necessarily lead to acrimony within the office. Actually, findings show that an overwhelming majority of IT pros enjoy a good relationship with their managers. It's important, however, for managers to understand which qualities help them achieve positive responses and respect, and which are considered signs of weaknesses. On the positive side, IT pros want a manager who can make tough decisions while still being supportive of his or her tech teams. On the negative side, these workers don't want a manager who is either inflexible or unable to resolve issues. It also helps if a manager is a good listener with an open-door mentality because, clearly, employees have good advice to offer the department and organization as a whole. "It's critically important for IT leaders to create forums for employees to present ideas and potential solutions for business, IT and other organizational challenges," says Jason Hayman, research manager at TEKsystems. "IT employees feel they have something to offer that their bosses don't, and not hearing them out may be a missed opportunity for the business." More than 900 IT professionals took part in the research.