Why Companies Must Improve Their Mobility Efforts
A recent survey from Aruba conveys a half full-half empty impression about organizations' efforts to embrace mobility. On the positive side, the resulting "Mobility, Performance and Engagement" report indicates that a growing number of companies are enabling access to their networks from any mobile device, allowing employees to work anywhere. A significant number of them are also providing digital collaboration tools that work on mobile devices. However, half of the professionals surveyed give their employers mediocre grades on mobile tech support. These workers said their company could do a better job of providing IT support for devices when a tech issue emerges, and they could provide mobile communications apps and cloud-based document hosting services. The employees would also like to get more and/or better training on how to use mobile devices to collaborate more effectively. "Today, most companies and employees understand that a mobile-first approach can be good for business," said Chris Kozup, vice president of marketing at Aruba, a Hewlett Packard Enterprise company. "The opportunity and the challenge here is to marry employee demands for remote working with team collaboration. The rise in mobile collaboration tools present new ways for businesses to keep teams together and working effectively, even if they are physically apart. What's clear is that companies who are able to do this are in a better place to attract and retain the best employees." A total of 1,835 global employees took part in the research, which was conducted by the Economist Intelligence Unit (EIU).