Weak Commitment to Mobile Hurts Business, Workers
While the vast majority of professionals think their mobile work devices and apps serve a critical business purpose, few believe that their organization adequately supports mobility, according to a recent survey from SOTI. The resulting report—"Are You Managing the Mobility Tsunami or Struggling in the Next Technology Tidal Wave?"—indicates that most survey respondents believe that being without a mobile device would prove disruptive, and some even fear they'd lose their job if something went wrong with their device. Many, in fact, rely on more than five business apps on their smartphones. Few, however, feel that their managers prioritize investments in the best mobile devices and apps. Nor do respondents believe their employer invests enough money in mobility to stand out from the competition, improve the customer experience or enable staffers to do better work. Companies are investing in mobility "as they see the benefits and the way it can transform employee productivity and the customer experience," according to the report. "The greatest question now resides at the C-level—much as the concept and vision is being embraced, it seems execs in some enterprises are struggling to fully understand the importance of mobile devices and apps. … The key to managing the mobility tsunami, not just embracing the vision, is to implement a mobility strategy now." An estimated 1,300 global professionals, managers and executives took part in the research, which was conducted by Arlington Research.